Phone 866-995-9797

The 30-Day Money Back Guarantee

Our 30-day return policy ensures that you receive your money back if you decide to return the item back to us. All parts must be sent back in proper condition in order for you to receive refund. Please take into consideration a 12% restocking fee that will be charged on the items unless defective. Parts that have been used, installed or tried cannot be resold and therefore, they will not be refunded. All customers will be held responsible for shipping the appliance part back to our company and, you will have to pay the cost of shipping. If the item is not received within 30 days to our company, the part will not be refunded. We consider this to be the fairest practice and will give you sufficient amount of time to ship the part back to us if you are looking to get your money back.

All returns must be in the original packaging/ condition as received. Parts that have been installed/used, tried, or missing the factory/original packaging cannot be accepted for refund under any conditions

TO RETURN AN ITEM: Please click HERE We will review your information and respond to you by email within 1-2 business days.

Know Your Coverage Before You Buy

Here's something people miss: the warranty on your part isn't set by us, and it isn't set by your appliance's brand either. It's set by whoever actually manufactured the part. Buying a part for a Samsung fridge doesn't mean you get Samsung's warranty terms if the part itself was made by someone else. Check the brand stamped on the part, then match it against the list below.

Coverage by part manufacturer:

Manufacturer Defect Coverage
Whirlpool 1 year
GE 1 year
Frigidaire 90 days
Bosch 90 days
LG 90 days
Samsung 90 days
Speed Queen 90 days
Fisher & Paykel 90 days

All coverage runs from your purchase date.

Defect vs. Wear — Why It Matters

This warranty is about factory defects, not lifespan. A part that fails right out of the box or within its coverage window through no fault of installation or use — that's a defect. A part that runs fine for a year and then wears out the way any mechanical part eventually does — that's not a defect, that's just how parts work.

Most of the brands on this list give you 90 days to catch a real defect. Whirlpool and GE give you a full year. Either way, the sooner you flag a problem after it shows up, the simpler the process is.

Got a Part That Doesn't Seem Right?

Don't wait it out. Reach out with your order number and what's going on, and we'll help you figure out if it's a defect covered under the manufacturer's terms above.

Quick Answers

Does the 90-day or 1-year window start when the part arrives, or when I bought it?
From your purchase date, not the delivery date — so don't let a part sit unopened for weeks before checking it.

My appliance is one brand, my part is another. Which warranty do I get?
Whoever made the part — always check what's printed on the part itself, not your appliance.

Is normal wear-and-tear covered under this?
No. This covers manufacturing defects only. A part that simply reaches the end of its working life isn't a warranty claim.